Contact
Get in touch
There are two of us running this, and we read everything. Email is the best way to reach us.
Email: hello@ottercraft.dev
We usually reply within a few days. There is no contact form on purpose: a form needs a server to receive it, and this site is built to have as few of those as possible.
Reporting a problem
The most useful bug report includes:
- which tool (for example
pdf.ottercraft.dev); - your browser and device ("Safari on an iPhone 15", "Firefox on Windows 11");
- what you did, what you expected, and what happened instead;
- for OtterPDF, whether the file opens normally in another PDF viewer. Please don't send us the file itself unless there's nothing private in it. The tools are built so we never see your documents, and we'd like to keep it that way.
Privacy questions
The privacy policy says what the tools do and don't do with your data. If it leaves a question open, or you think we hold some information about you, email us and we'll answer.
Ideas for tools
Welcome. The bar is simple: a real, common task, doable entirely on the user's device, and small. If there's a job that keeps sending you to an "upload your file" website, that's exactly what we want to hear about.
Elsewhere
Short updates, new tools and the occasional otter go out on these accounts. Email is still the right place for anything that needs an answer.
Advertising
Pages may carry standard, clearly marked ads served through an ad network. We don't sell placements or sponsored content, and we don't take money to feature or recommend anything inside the tools.